Key takeaways
- Verification (KYC) protects the whole system, including you — its absence is a warning sign.
- Card controls in the app — freeze, notifications, limits — are your first line of defence.
- Your assets stay in your wallet until you pay; only the payment amount is converted.
- Digital assets are not covered by a deposit guarantee scheme.
Why verification matters
Every SCHWARZMAN customer completes a digital onboarding and verification process before the card can be activated. KYC requirements apply, and approval is subject to eligibility and compliance review. This is what allows the card program to operate with regulated financial partners on established payment infrastructure.
Controls in the app
- Freeze and unfreeze the card at any time.
- Real-time notifications for every payment.
- Visible limits per transaction, day and month.
- Device-level protection: biometrics or passcode.
Good habits
- Never share your card details, PIN or app credentials.
- Double-check networks and addresses before transferring digital assets.
- Freeze the card when you are not using it for a while.
- Contact support only through the official channels listed on this website.
What the card program may do
Where required by law or its compliance rules, the card program may restrict, review or freeze a card or transaction and may request additional information. This is part of operating within the rules that apply.